This is the privacy notice of Repairify Servicesor www.repairify.in, www.repairify.co.in and www.repairify.app In this document, "we", "our", or "us" refer to Repairify Services Pvt Ltd.

We are company number [company registration number] registered in [India]. Our registered office is at [F 23 Mansarover Garden, New Delhi 110015, India].

Your privacy is important to us. Repairify Servicesis committed to protecting the privacy of its users and the information that you share in connection with your use of Repairify Services’s Services. This Privacy Policy describes how we share and transfer Personal Data that You provide to us (including how we collect, process and manage Your Personal Data) and informs You of Your rights with respect the privacy practices associated with the use and disclosure of Personal Data through the Site and Our Services. This privacy statement discloses what information we gather and how we use it. Repairify Servicesis strongly committed to protecting the privacy of our users. Repairify Servicesis committed to safeguarding your private information.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below and our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Introduction

This is a notice to inform you of the Repairify Servicespolicy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

• Weregret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
• Repairify Servicestakes seriously the protection of your privacy and confidentiality. Weunderstand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
• Repairify Servicesundertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
• Our policy complies with the IndiaFederal law accordingly implemented, including that required by the European Union General Data Protection Regulation (GDPR).
• The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.
• Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Information from users

If you are a user, you agree to be bind by this privacy policy on our website which complies with the laws applicable to this site. You also agree that you gave your consent for the use and access of your Personal Information by Repairify Servicesand other third parties. You agree to grant Repairify Servicesaffirmative, express consent regarding your data for the use and access of sensitive Personal Information and other third parties.

What information do we collect from users and why?

• We collect your name, email address, company name, and address.
• We need this information to provide you with our Services; for example, to create your account, confirm your identity, and contact you.
• We collect data about the Repairify Services-hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
• We need this information to troubleshoot, give you access to and improve our Services.
• We use this information to provide you with our Services and so that you can process payments and better serve your customers.
• We will also use Personal Information in other cases where you have given us your express permission.

Collection of Your Personal Information

We may collect personal information from you, such as your first and last name, email address and password, geographic information (such as your city, state and country), job title, phone number, gender, birthday and additional profile information (including, without limitation, a profile photo, and Resume) when you create an account to log into our platform or are onboarding to the Site ("Account").We collect information such as you’re:

• Name
• Address
• E-mail Address
• Phone Number
• Gender

What Additional Information We Collect

We may also collect information for billing and transactional purposes, statistics on your usage of the Site or Our Services (including IP, device, geographic, and other specific information about you) as well as other technical data such as cookies, pixel tags, and other similar technology.

Data that You provide to Us will be made available to other users of the Site and Service, may be shared with other Repairify Servicesof which you are not a user, as well as potentially transmitted to third parties as set forth herein. Please do not post any information you do not want revealed to the public or shared across the Repairify ServicesSite, Services, or otherwise.

We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.

Here Are Some Examples of How We Use Your Data

We need this information to troubleshoot, give you access to and improve our Services.

We use this information to provide you with our Services and so that you can process payments and better serve your customers.

• To provide, develop, and enhance the Service
• To respond to feedback, requests, and monitor security for the Service
• To provide users with promotional communications, materials, and other third party information
• To enforce Our terms or rights under any agreement between you and Repairify Services
• To perform any other action deemed necessary by Repairify Servicesin its provision of the Service, interactions with You, or any other third party
• We need this information to provide you with our Services; for example, to create your account, confirm your identity, and contact you.
• We collect data about the Repairify Services-hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
• We will also use Personal Information in other cases where you have given us your express permission

Repairify Servicesmay also collect and create Anonymous Data about you, which does not identify any personal information about you and may be disclosed in our sole discretion.

When do we collect information?

We collect personal information from you when you sign up information on our website.We need this information to provide users with our Services, including supporting and processing requests, and authentication.

IP Addresses Data We Collect Under EU GDPR Regulation

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

We Do Not Sell, Rent Or Lease Its User Lists To Third Parties.

Repairify Servicesmay, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Repairify Servicesmay share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide user support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Repairify Services, and they are required to maintain the confidentiality of your information.

When We Disclose Your Information under the EU GDPR Regulation

Repairify Services may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on Repairify Servicesor the site;
• Protect and defend the rights or property of Repairify Services; and,
• Act under exigent circumstances to protect the personal safety of users of Repairify Services, or the public.

Can-Spam Act under GDPR Regulation

In compliance with the GDPR CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Information We Process Because We Have a Contractual Obligation with You

When you create an account on the Repairify Serviceswebsite, purchase a service from us, or otherwise agree to our terms, a contract is formed between you and us.Information is collected in the Repairify Serviceshosted checkout when a user’s customer order for service(s) on our site, or when our users submit various types of information and data into the Service through the Repairify Servicesadministration console or through Repairify Services’s API.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

• verify your identity for security purposes
• introduce new Offers to you
• provide you with our services
• provide you with suggestions and advice on relevant services and how to obtain the most from using our website

Repairify Servicesprocesses this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

Information We Process With Your Consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

• Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
• Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
• Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Repairify Servicesmay aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
• If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
• Repairify Servicescontinues to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us Via Email On [[email protected]]. However, if you do so, you may not be able to use our website or our services further.

Information We Process For the Purposes of Legitimate Interests

Repairify Servicesmay process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

• record-keeping for the proper and necessary administration of our [organizational or business]
• responding to unsolicited communication from you to which we believe you would expect a response
• protecting and asserting the legal rights of any party
• insuring against or obtaining professional advice that is required to manage [organizational or business] risk
• protecting your interests where we believe we have a duty to do so

Information We Process Because We Have a Legal Obligation under GDPR Compliance

Repairify Servicesis subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

This may include your personal information.

WE DO NOT SPECIFICALLY USE THIS INFORMATION EXCEPT TO ALLOW IT TO BE DISPLAYED OR SHARED.

We do store it, and we reserve a right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any individual third party may do with it. Repairify Servicesand its website accept no responsibility for their actions at any time.

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at [[email protected]].

When and why do we share Personal Information with third parties?

• Repairify Servicesworks with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• We may also receive Personal Information from our partners and third parties.
• Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions or any other agreement related to the Services, or as otherwise required by law.
• Personal Information may be shared with third party vendors to help us conduct marketing and/or advertising campaigns.
• Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page.
• Repairify Serviceswill always ask for your consent before sharing your Personal Information with third parties for purposes other than those described in this Privacy Policy

Information Relating To Your Method of Payment

First option:

Repairify Servicesstore information about your debit or credit card or other means of payment when you first provide it to us during registration

[We also store it to help us prevent fraud.]

Repairify Servicestakes the following measures to protect your payment information:

• We keep your payment information encrypted on our servers.
• We do not keep all your payment information so as:
• to prevent the possibility of our duplicating a transaction without a new instruction from you;
• to prevent any other third party from carrying out a transaction without your consent
• Access to your payment information is restricted to authorized staff only.
• If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.
• We automatically delete your payment information [after 21 days OR when a credit or debit card expires].

Second option:

At the point of payment, you are transferred to a secure page on the website of [PayPal / / Stripe] or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Intelligent Caching

Repairify Servicesuses extensive caching technology to cache frequently requested Web content. Caching mechanisms are used to serve web pages directly from the Repairify Serviceslocal storage as a means to make web performance faster and more efficient. We do not cache or locally store any end-to-end web content transfers, like e-commerce transactions, via the Secure Socket Layer (SSL).

Cookies and Flash LSOS Policy under GDPR Compliance

Repairify Servicesuses cookies and flash LSOS

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.Some cookies are placed by third party services that appear on our pages.You can at any time change or withdraw your consent from the Consent Declaration on our Terms and conditions page. You may instruct your browser to stop accepting cookies at any time or set your browser to prompt you before accepting cookies. Please consult your browser’s settings for further technical information. If you do not accept cookies you may not be able to use all portions or functionality of the site.

We may, or our third parties may, use “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies.

Learn more about who we are, how you can contact us and how we process personal data in our cookies Policy page. Your consent applies to the following domains www.repairify.in www.repairify.co.in and www.repairify.app.

Opt-Out & Unsubscribe

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Repairify Servicesby contacting us here:

Web page:www.repairify.in Email: [email protected]

Sending a Message to Our Support Team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

Repairify Servicesrecords your request and our reply in order to increase the efficiency of our [business / organization].

Repairify Servicesdo not keep any personally identifiable information associated with your message, such as your name or email address.

OR

Repairify Serviceskeeps personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.

Rights of EEA Users (Or Similar International Areas)

Information, including data collected in the European Economic Area ("EEA") may be transferred, stored and processed by us. Please note that as part of our service, we may transfer your personal information to other regions, including to the United States. In order to ensure that your information is protected when transferred out of the EEA, Repairify Servicesonly relies on vendors complying with the EU-Privacy Shield. We will protect Your Personal Data in accordance with this Privacy Notice wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.

These steps include obligations to both Repairify Servicesand You, which are set forth in Our Data Processing Agreement, which your use of the Service is subject to, and can be reviewed here.

If you live in the European Economic Area, or a similar international area, you may have additional privacy rights available to you under applicable laws. Your rights may include: (1) Right not to provide or withdraw consent at any time (2) Right to access the Personal Data that You provided Us (3) Right to erasure Personal Data that We hold about You (4) Right to object to the processing of Your Personal Data (5) Right to opt out of marketing communications (6) Right to correct any of Your Personal Data. For more information about the EU-U.S. Privacy Shield. please visit https://www.privacyshield.gov/

Data Protection Officer

Repairify Serviceshas appointed a Data Protection Officer to ensure continued commitment to privacy and security practices. For further information please contact us at: [email protected]

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from.

You must not:

• Republish material from our website without prior written consent.
• Sell or rent material from our website.
• Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
• Redistribute any content from our website, including onto another website.

Application

Data collected and analyzed is being used for a variety of applications such as audience measurement and aggregated insights.

How do we keep your Personal Information secured?

Repairify Servicesis committed to protecting the security of Your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect Your Personal Data from unauthorized access, use, or disclosure.

• We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis.
• We are certified as PCI DSS Level 1 compliant. PCI-DSS requirements help ensure the secure handling of credit card information by merchants and service providers.
• No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.

Therefore, while Repairify Servicesuses reasonable efforts to secure Your Personal Data, Repairify Servicescannot guarantee its absolute security.

Anonymity

We collect and analyze anonymous data. We cannot, and do not personally identify individuals, at any time, period.

Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Why We Use Cookies on Our Website

Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party.

Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

Repairify Servicesuse cookies in the following ways:

• to track how you use our website.
• to sign you up on our website.
• to record whether you have seen specific messages we display on our website.
• to keep you signed in our site.
• to process your order procedure.
• to record your answers to surveys and questionnaires on our site while you complete them.

[Weprovide more information about the cookies we use in our cookie policy].

Third Party Advertising On Our Website

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

They may also use other technology such as cookies or JavaScript to personalize the content of, and to measure the performance of their adverts.

Repairify Servicesdoes not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

What do we do with your Personal Information when you terminate your relationship with us?

• We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.
• We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

Credit Reference under GDPR Compliance

To assist in combating fraud, we share information with credit reference agencies, so far as it relates to clients or users who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

Data May Be Processed Outside the European Union

Our websites are hosted in [India].

Repairify Servicesmay also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the State of India and United States of Americaor any other country could be processed outside the European Union.

For example, some of the software our website may have been developed in India.

Repairify Servicesuse the following safeguards with respect to data transferred outside the European Union:

• The processor is within the same corporate group as our business or organization and abides by the same binding corporate rules regarding data processing.
• the data protection clauses in our contracts with data processors include transfer clauses written by or approved by a supervisory authority in the European Union [, specifically that in the country of …]
• Repairify Servicescomply with a code of conduct approved by a supervisory authority in the European Union [, specifically that in the country of …]
• Repairify Servicesare certified under an approved certification mechanism as provided for in the GDPR Compliance Regulation
• both our organization and the processor are public authorities between whom there is either a legally binding agreement or administrative arrangements approved by a supervisory authority in the European Union relating to protection of your information

Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, request for service(s), arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How Do I Withdraw My Consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

Removal of Your Information

If you wish us to remove personally identifiable information from our website, you may contact us at [[email protected]].

However, this may limit the service we can provide to you.

Use of Site by Children

We do not intentionally gather Personal Data from individuals who are under the age of 13. If a child under 13 submits Personal Data to Repairify Servicesand we learn that the Personal Data is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any Personal Data from a child under 13, please contact us at [email protected]

How You Can Complain

• If you are not happy with our privacy policy or if any complaints then you have should tell us by email. Our address is [[email protected]].
• [You can find further information about our complaint handling procedure at webpage URL]
• If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
• If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint.

Disclaimer

Information presented on this Web site is collected, maintained, and provided for the convenience of the reader. While every effort is made to keep such information accurate and up-to-date.The Repairify Services does not certify the authenticity of information provided on the Web site by users. Under no circumstance shall the Repairify Servicesbe liable for any manufacturer’s claims and user content.

Compliance and Governing Law

Our privacy policy has been compiled so as to comply with the IndiaFederal lawsand every country or legal jurisdiction in which we aim to do business including the European Union Regions under the GDPR Compliance Regulation. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

Review/Modification of This Privacy Policy

This Policy is current as of the Effective Date set forth above. However, Repairify Servicesmay update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us. [email protected]

Contact us

If you have any questions about your Personal Information or this policy, or if you would like to make a complaint about how Repairify Servicesprocesses your personal data, please contact Repairify Servicesby email at [email protected] or visit our website at www.repairify.in www.repairify.co.in and www.repairify.app.

Repairify Services Pvt Ltd, H-83, Kirti Nagar New Delhi-110015 India

[email protected]

+91-7428013884